Podcast | Loan Officer Leadership with Steve Kyles
LO> Steve Kyles Loan Officer Leadership Book a Call with Steve ›
Loan Officer Leadership Podcast

500+ Episodes.
One Subject.

Practical tools from a producing loan officer. No inspiration content. Tactical breakdowns on structure, database, identity, and the conversations that close deals. New episodes every week.

24 YearsIn the Mortgage Business
500+Podcast Episodes
ThousandsOf LOs Coached
Latest Episode Episode 519

Mortgage Leads: What to Say on the First Call (Word for Word)

Most loan officers lose the deal on the first call by saying too much. Steve walks through the 6-step First Call Framework he uses on every new lead, word for word, from "How did you meet your realtor?" to booking the 30-minute loan consultation. Plus the exact script for when a lead asks, "What's your rate?"

Browse All Episodes

Search by topic or scroll the full archive below.

Recent Episodes

Each episode below has its own page with the full breakdown plus the embed to listen along.

EP 517You Don't Have a Discipline Problem. You Need a Better Way.› EP 516How I'm Using AI to Turn Google Reviews Into More Business› EP 515How Do I Keep Buyers From Shopping Me When Rates Move Higher?› EP 514How Do I Turn Every Closing Into My Next Referral?› EP 513Here's the 10 Hours You're Giving Away Every Single Week› EP 512Confused Buyers Don't Buy› EP 511How Do I Stay in Prospecting Mode When My Pipeline Gets Busy?› EP 510Too Many Pre-Approvals? Here's What to Work First.› EP 509How Do I Re-Engage Realtors Who Stopped Sending Me Business?› EP 508When the Deal Goes Sideways: How to Lead the Hard Conversation› EP 507You Don't Need More Leads. You Need More Offers.› EP 506The Two Words That Get People to Take Action› EP 505They Won't Complete the Application. Now What?› EP 504Why Aren't You Asking for the Business?› EP 503How Do I Turn Listing Agents Into Referral Partners?› EP 502What Should I Be Doing Every Day as a Loan Officer?› EP 501How Do I Talk to Buyers When They Say Rates Are Too High?› EP 500How Do I Get More Realtor Referrals?› EP 499Make the Ask: The One That Makes All of It Pay› EP 498Every Time You Re-Decide Your Schedule, You Lose› EP 497Your Database Is Your Most Expensive Underused Asset› EP 496The Number Most Loan Officers Never Find› EP 495The Identity Switch: The Decision That Makes Everything Downstream Work› EP 494Why I Built This. And What You're Walking Into› EP 493The 5 Day Challenge That Changes Everything› EP 492The List That's Already Paying You› EP 491The Identity Switch That Changes Everything› EP 490You Can Predict Your Income as a Loan Officer› EP 489Why Some Loan Officers Stay Stuck at 3 Loans a Month› EP 488The 4 Habits of Loan Officers Winning in This Market›
Start with five days

The Loan Officer Leadership 5-Day Challenge.

Each day is a teaching video, a worksheet and a walkthrough. You finish each day with the work done, not just learned. It's on demand, so Day 1 opens the moment you join.

See the 5-Day Challenge →