Podcast

463. The One Asset You’ll Regret Ignoring as a Loan Officer

Your database is your legacy. In this episode of the Loan Officer Leadership Podcast, Steve Kyles and Frank Garay break down the one thing most loan officers neglect—yet it holds the power to generate $9K to $27K per month when stewarded correctly. You’ll learn: Need help organizing, cleaning, and marketing to your list?Book a free…

462. Why Realtors Ghost You, And What to Do About It (Part 3): No Proof, No Trust

You’ve nailed the conversation. You’ve followed up. But if agents still aren’t calling you back, here’s the missing piece: proof. In this final episode of the 3-part series, Steve Kyles and Frank Garay break down the third reason loan officers get ghosted making the same promises everyone else does, without the receipts to back it…

461. Why Realtors Ghost You, And What to Do About It (Part 2)

So, you had a great meeting with a qualified agent great conversation, good connection, and then nothing. Silence. Crickets. In Part 2 of Why Realtors Ghost You, Steve Kyles and Frank Garay break down the second big mistake that causes great opportunities to fade: weak or inconsistent follow-up. You’ll learn: The secret isn’t in what…

460. Why Realtors Ghost You, And What to Do About It (Part 1)

Ever wonder why agents don’t call you back, even when the conversation felt great? In this episode, Steve Kyles and Frank Garay dig into one of the biggest frustrations for loan officers: getting ghosted by realtors. But the real issue might not be what you think. You’ll learn: Stay top of mind, follow the plan…

459. How to Rank in AI: The New SEO for Loan Officers

The way consumers search is changing, and AI is leading the charge. In this episode, I sit down with Chris Johnstone to unpack the new rules of getting found online. If you want to generate high-quality leads from ChatGPT, Grok, and other AI engines, this is a must-listen. We cover: AI is the new Google…

458. The Q4 Playbook: How Top Loan Officers Finish Strong

The last quarter of the year isn’t a time to slow down, it’s a time to set up your best year ever. In this episode, I sit down with Frank Garay to unpack a simple, strategic Q4 playbook that helps loan officers stay consistent, avoid burnout, and finish the year with momentum. You’ll learn:• How…

457. Your $1.8M List: Why 50 Qualified Agents Beat 500 Random Ones

In this episode, Steve Kyles and Frank Garay break down one of the most overlooked keys to scaling your mortgage business: your agent list. If you’re calling every Monday but not seeing results, it may not be your script—it might be your list. You’ll learn: If you’re tired of spinning your wheels or wondering why…

456. The Call Gets Easier When You Know What It’s Worth

Struggling to stay consistent with outbound calls? Steve Kyles shares a simple, powerful mindset shift that turned his daily call list into a million-dollar opportunity list. In this episode: More offers – more no’s – more money.This episode shows you exactly how to reframe your call list and take consistent action that compounds. Want help…

455. The Biggest Mistake I Made When Hiring (And How I Fixed It Fast)

Most loan officers overthink hiring—and end up doing everything themselves. In this episode, Steve unpacks the #1 mistake he sees when building a team and shares a simple, scalable way to get results without burning out. You’ll learn: Ready to stop doing it all alone? Grab the Relationship Manager Field Guide by booking a strategy…

454. Why I Stopped Making All the Calls Myself—and What Happened Next

In this episode, Steve shares a raw, behind-the-scenes look at what happened when he went from leading a national team to starting over from scratch—and how building a team of part-time relationship managers led to: If you’ve ever wondered whether someone else could help make your business grow (and how to actually do it), this…