Loan Officer Leadership

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success.

Are you posting on social media but not seeing the results you want?

In this episode, your host, Steve Kyles sits down with Chelsea Gardner to break down how loan officers can leverage organic social media to grow their reach, build influence, and generate real business.

They discuss the do’s and don’ts of effective content, what to post while expanding your audience, and how to become the mayor of your town by targeting the right markets.

Plus, Chelsea shares strategies to ensure your social media efforts aren’t just busy work but drive the outcomes that matter.

Want to take your social media to the next level? Book a call with Chelsea at fullyalignedmarketing.com to learn how she can help you create content that converts.

Don’t forget to subscribe to the Loan Officer Leadership Podcast so you’ll never miss an episode!

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success.

In this episode, your hosts, Steve Kyles and Frank Garay dive deep into the art of asking for referrals strategically.

They discuss the importance of having a clear desired outcome for every call and how the way you ask can significantly impact your results.

Steve shares insights from a recent conversation with Dave Savage about being more intentional in referral requests, emphasizing that vague asks lead to vague results.

They also highlight the power of specific questions, such as “Who do you have today that I could help get pre-approved?” to trigger meaningful conversations and generate leads.

Interested in learning more about effective scripts? Visit freedomplanningcall.com for a personalized consultation.

Want to explore coaching opportunities? Check out frankcall.com to see how we can help you grow your business.

Don’t forget to subscribe to the Loan Officer Leadership Podcast so you’ll never miss an episode!

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success.

Most loan officers take a “no” at face value, but what if you could turn 83% of those no’s into yes’s?

In this episode, your host, Steve Kyles sits down with Allison Johnston, president of Success Mortgage Partners, who breaks down real-world examples of how her team saves deals that others would walk away from.

They talk about credit score exceptions, down payment assistance workarounds, and insider strategies you didn’t even know were possible.

If you’re looking for a way to close more loans and help more families get into homes, this episode is a must-listen. 

If you’re looking to build a “yes culture” in your business, book a call at Day1Get1.com, and let’s talk about what’s possible. 

Don’t forget to subscribe to the Loan Officer Leadership Podcast so you’ll never miss an episode!

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success.

In this episode, your host, Steve Kyles sits down with Chris Haynes, a powerhouse branch manager and top producer, to break down the keys to building and leading a high-performing mortgage team.

They talk about the systems, structure, and mindset shifts that helped Chris scale to $44M in personal production while leading a $120M+ branch—all while keeping faith, family, and freedom at the center.

If you’re looking to grow your business, delegate effectively, and create a winning culture, this episode is for you. 

Make sure to subscribe, leave a review, and share this with a loan officer who needs to hear it! And don’t forget to check out Chris’ podcast, Loan Officer Quick Tips, for more great insights. 

Don’t forget to subscribe to the Loan Officer Leadership Podcast so you’ll never miss an episode!

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success.

In this episode, your hosts, Steve Kyles and Frank Garay discuss the importance of having a solid process in place to handle tough conversations with agents and clients.

Discover the VEI system—Validate, Educate, and Instruct—that can help you navigate these difficult situations with confidence.

Learn from real-life examples and gain insights on how to communicate effectively, manage expectations, and maintain trust with your partners.

Don’t miss out on the opportunity to enhance your skills and improve your closing success rate!

If you’re interested in learning more about building a strong operations team and improving your loan processing, visit frankcall.com for more information!

Don’t forget to subscribe to the Loan Officer Leadership Podcast so you’ll never miss an episode!

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success.

In this episode, your host, Steve Kyles is joined by digital marketing expert Chelsea Gardner to break down how loan officers and branch managers can use targeted ads to stay in front of the right people and make prospecting easier. 

They cover: 

• Why visibility is key and how to build it affordably 
• The power of targeted lists for past clients, realtors, and referral partners 
• What type of content works best to create engagement and generate leads 

Don’t forget to subscribe to the Loan Officer Leadership Podcast so you’ll never miss an episode!

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success.

In this episode, your host, Steve Kyles breaks down the key difference between being interested vs. being interesting—and how one of these will make you significantly more money.

He also shares a simple but powerful framework for having effective meetings, conversations, and phone calls with agents and partners.

When you implement this approach, you’ll go deeper, faster, and turn more conversations into real business opportunities. 

Want to learn more about The Alliance and how we can help you deepen your realtor relationships? Visit www.loanofficersuccess.com to get started today.

Don’t forget to subscribe to the Loan Officer Leadership Podcast so you’ll never miss an episode!

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success.

In this episode, your hosts, Steve Kyles and Frank Garay explore a powerful analogy comparing our yearly goals to the battery life of an electric car.

Just like an electric vehicle loses charge over time, we lose valuable time each week as we work towards our objectives.

With only 52 weeks in a year, every week represents about 2% of our capacity to achieve our goals.

They discuss the significance of “redeeming the time” and how to maintain focus and discipline in our daily activities.

Don’t let lost time discourage you! With the right tools and support, you can make up for any setbacks and achieve your goals.

For personalized coaching and support, visit FrankCall.com to schedule a chat!

Don’t forget to subscribe to the Loan Officer Leadership Podcast so you’ll never miss an episode!

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success.

In this episode, your host, Steve Kyles sits down with Mark Pfeiffer who shares how he turned a post-COVID funk into a season of growth, doubling his leads and reigniting his passion for the mortgage business.

Through discipline, focus, and a proven system, Mark has achieved incredible results—and he’s breaking it all down in this episode. 

Here’s what they cover: 

• The three strategies Mark uses to track time and drive results. 
• How intentional prospecting and accountability fueled his growth. 
• The mindset shifts that helped him rediscover his fire. 

This episode is packed with insights to help you take action and grow your business—even in a challenging market. 

Ready to get clarity, accountability, and a proven system for success? Visit LoanOfficerSuccess.com and discover how The Alliance can help you reach your goals. 

Don’t forget to subscribe to the Loan Officer Leadership Podcast so you’ll never miss an episode!

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success.

In this episode, your hosts, Steve Kyles and Carl White dive into the intriguing concept of “kangaroos” in your business and how to identify them.

They discuss the importance of recognizing those who take advantage of your generosity without any intention of reciprocating.

Learn how to differentiate between genuine prospects and those who are just looking for free services.

They also share valuable insights on how to avoid the mental traps that come with dealing with “kangaroos” and provide practical scripts to help you identify committed clients.

If you’re ready to take your business to the next level, don’t miss out on the opportunity to schedule a free planning call with our team at freedomplanningcall.com.

Don’t forget to subscribe to the Loan Officer Leadership Podcast so you’ll never miss an episode!