Tag: Loan Officer

  • 455. The Biggest Mistake I Made When Hiring (And How I Fixed It Fast)

    455. The Biggest Mistake I Made When Hiring (And How I Fixed It Fast)

    Most loan officers overthink hiring—and end up doing everything themselves. In this episode, Steve unpacks the #1 mistake he sees when building a team and shares a simple, scalable way to get results without burning out. You’ll learn: Ready to stop doing it all alone? Grab the Relationship Manager Field Guide by booking a strategy…

  • 454. Why I Stopped Making All the Calls Myself—and What Happened Next

    454. Why I Stopped Making All the Calls Myself—and What Happened Next

    In this episode, Steve shares a raw, behind-the-scenes look at what happened when he went from leading a national team to starting over from scratch—and how building a team of part-time relationship managers led to: If you’ve ever wondered whether someone else could help make your business grow (and how to actually do it), this…

  • 453. Why Niching Down as a Loan Officer Is a Power Move

    453. Why Niching Down as a Loan Officer Is a Power Move

    Did you know that narrowing your focus to one clear niche can actually bring you more business, not less? In this episode, Steve Kyles and Frank Garay share why the most successful loan officers build their reputation in a specific area first before expanding into others. You’ll learn: If you’re ready to build a business…

  • 452. Speed to Lead: Why Answering in 60 Seconds Changes Everything

    452. Speed to Lead: Why Answering in 60 Seconds Changes Everything

    Did you know responding to a lead within 60 seconds increases your conversion chances by 391%—but waiting just 5 minutes drops it by over 80%? In this episode, Steve Kyles and Frank Garay break down the shocking MIT study stats on speed to lead and why answering calls instantly is the ultimate game-changer for loan…

  • 451. Don’t Get Distracted: The Power of 13 Daily Conversations

    451. Don’t Get Distracted: The Power of 13 Daily Conversations

    Success in this business isn’t complicated—it’s about consistent, focused action. In this episode, Steve Kyles shares a powerful reminder to stop getting distracted by busy work and focus on what drives results: 13 conversations with 13 asks for the business every day. You’ll learn: If you’re ready to stabilize and grow your pipeline, this episode…

  • 450. AI Ranking for Loan Officers: Part 2 with Chris Johnstone

    450. AI Ranking for Loan Officers: Part 2 with Chris Johnstone

    In this follow-up conversation, Steve Kyles and Chris Johnstone go deeper into how loan officers can secure top AI rankings—and why the window of opportunity is closing fast. Learn how to: Don’t wait. AI is already referring borrowers. Will it recommend you? → Grab Chris’s free 5-day prompt pack at loanofficerbrand.com Want help putting this…

  • 449. Alter Ego Activation: How Top LOs Conquer Call Reluctance

    449. Alter Ego Activation: How Top LOs Conquer Call Reluctance

    What if the key to crushing call reluctance wasn’t just better scripts—but becoming someone else entirely? In this episode, Steve Kyles and Frank Garay unpack the powerful concept of creating an alter ego to step into confidence, consistency, and bold action when making prospecting calls. You’ll hear: Anything worth doing is worth doing badly—just get…

  • 448. Steve’s Masterclass: The Closing Edge – Proven Scripts & Strategies That Seal the Deal

    448. Steve’s Masterclass: The Closing Edge – Proven Scripts & Strategies That Seal the Deal

    In Steve’s Masterclass, he taps into his 23+ years of experience to share the exact scripts, questions, and mindset shifts that help loan officers consistently close more deals. He unpacks the art of asking for commitment without sounding pushy—and how to identify objections before they derail the deal. You’ll hear real-world stories, simple frameworks, and…

  • 447. Human First: The Secret to High-Engagement Facebook Ads for LOs

    447. Human First: The Secret to High-Engagement Facebook Ads for LOs

    Most loan officers treat Facebook ads like digital billboards—selling 24/7. But what if being human was the secret to breaking through the noise? In this episode, Steve Kyles is joined by Chelsea Gardner of Fully Aligned Marketing to break down how to run targeted Facebook and Instagram ads that actually get seen, remembered, and engaged…

  • 446. Signal vs. Noise: Focus on What Moves the Needle

    446. Signal vs. Noise: Focus on What Moves the Needle

    Most loan officers stay busy—but not productive. In this episode, Steve and Frank unpack a powerful concept from the Loan Officer Breakfast Club: identifying the signal (what drives revenue) versus the noise (everything that doesn’t). You’ll learn: If you’re ready to stop drowning in distractions and start scaling with clarity, structure, and leverage—book your free…