Podcast

410. Transforming Your Calls: The Power of High-Impact Conversations

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your hosts, Steve Kyles and Frank Garay dive deep into the art of asking for referrals strategically. They discuss the importance of having a clear desired outcome for every call and how the way…

408. Building a Rockstar Mortgage Team with Chris Haynes

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles sits down with Chris Haynes, a powerhouse branch manager and top producer, to break down the keys to building and leading a high-performing mortgage team. They talk about the systems…

407. Here’s How to Turn Hard Conversations into $$$

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your hosts, Steve Kyles and Frank Garay discuss the importance of having a solid process in place to handle tough conversations with agents and clients. Discover the VEI system—Validate, Educate, and Instruct—that can help…

406. How Loan Officers Can Use Digital Marketing to Stay Top of Mind

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles is joined by digital marketing expert Chelsea Gardner to break down how loan officers and branch managers can use targeted ads to stay in front of the right people and make…

405. The Secret to Profitable Realtor Relationships: Are You Interested or Just Interesting?

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles breaks down the key difference between being interested vs. being interesting—and how one of these will make you significantly more money. He also shares a simple but powerful framework for…

404. Staying Committed and Taking Action

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your hosts, Steve Kyles and Frank Garay explore a powerful analogy comparing our yearly goals to the battery life of an electric car. Just like an electric vehicle loses charge over time, we lose…

403. Reigniting Success: Mark Pfeiffer’s Journey to Doubling Leads and Crushing Goals

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles sits down with Mark Pfeiffer who shares how he turned a post-COVID funk into a season of growth, doubling his leads and reigniting his passion for the mortgage business. Through…

402. Avoiding The Kangaroos

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your hosts, Steve Kyles and Carl White dive into the intriguing concept of “kangaroos” in your business and how to identify them. They discuss the importance of recognizing those who take advantage of your…

401. From Calls To Closings: The Art Of Agent Appointments

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your hosts, Steve Kyles and Frank Garay discuss the “power of one” strategy for achieving success in the real estate industry, emphasizing that success is simpler than many believe. They break down a simple…

399. Part 2 of 2: Scaling Back Up—Sharon’s 4 Keys to Rebuilding Leads and Closings in 90 Days

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In Part 2 of this series, Sharon Wofford reveals the 4 keys she used to rebuild her leads and closings after starting fresh. Learn how she generated an incredible 41 leads for the month—and it’s only the…