214. Turn Hard Conversations into a BIG Win and More Closings

In this episode your host, @Steve_Kyles shares the formula to turn Hard Conversations into wins with realtors, clients, and referral partners. 

Steve shares what do you do when a loan goes sideways in underwriting and how to Use “VEI” to deliver bad news in an effective way that allows you to earn trust and build even stronger relationships.

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